CustomerRegister | BUPA Pet Insurance - Customer Service Portal

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Looks like your policy isn't active yet.

You can sign up for Pet Portal once your policy is active.

Your policy will be in force at 11:59pm on the day your policy starts (this is usually the day you apply, unless you have asked for it to start at a later date).

Exceptions: If your policy is flagged to our underwriting team we may contact you to discuss your application.

Your details

Policy number

Date of birth

Postcode

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Passwords need to be at least 8 characters long, including an uppercase letter and a number.

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Phone us on 134 135

Email us on bupa@petsure.com.au

Why sign up?

Bupa Pet Insurance policies entered into for the first time prior to 18 April 2024 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Bupa HI Pty Limited ABN 81 000 057 590, AR 354269 (Bupa). Bupa Pet Insurance policies entered into for the first time on or after 18 April 2024 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Bupa. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at bupa.com.au/pet-insurance.